Customised Makeup Palette (Blush On, Contour, Velvet & Matte Eyeshadow)

• 14-day return policy from the day you receive your item.
• Item must be unused, in original packaging with tags, and accompanied by proof of purchase.
• Contact us at starway.com.pk@gmail.com to initiate a return.
• Returns not accepted without prior request.
• Contact us for any questions.

Damages and issues:

• Inspect your order upon arrival and notify us immediately of any defects, damages, or wrong items.

Exceptions / non-returnable items:

• Certain items like perishables, custom products, personal care goods, hazardous materials, and sale items cannot be returned.

Exchanges:

• Return the item for a refund and make a new purchase for the desired item.

Refunds:

• Refunds processed within 10 business days of receiving and inspecting the return.
• Contact us if more than 15 business days have passed since return approval.

Shipping Policy:

• Free shipping on all Pakistan orders.
• Delivery within 3-5 days.
• Shop worry-free, your order will arrive promptly.